產品保養資訊
Product Warranty Information

保養期由購買日起計 12 個月，以訂單或發票日期為準。
The warranty period is 12 months from the date of purchase, based on the order or invoice date.

• 申請保養時，請提供訂單編號或購買單據。
  When applying for warranty, please provide the order number or purchase receipt.
• 如產品設有序號，請一併提供。
  If the product has a serial number, please provide it as well.

保養只適用於在本店購買、並於上方列明的品牌及產品類別。在正常使用下出現的硬件故障，將按保養政策處理。
The warranty only applies to brands and product categories listed above purchased from our store. Hardware failures occurring under normal use will be handled according to the warranty policy.

各品牌列明不提供保養的類別（例如唱針、唱頭、配件及線材），不在保養範圍內。
Categories specified by each brand as not covered by warranty (e.g., stylus, cartridge, accessories, and cables) are excluded from the warranty scope.

• 因跌落、碰撞、入水、受潮或其他人為因素造成的損壞。
  Damage caused by dropping, collision, water immersion, moisture, or other human factors.
• 未經授權人士拆機、改裝或維修。
  Disassembly, modification, or repair by unauthorized persons.
• 不當使用，包括使用不合規格的電源或錯誤電壓。
  Improper use, including the use of non-compliant power supplies or incorrect voltage.
• 天災、意外或其他不可抗力因素。
  Natural disasters, accidents, or other force majeure events.
• 產品序號標籤被塗改、移除或無法辨認。
  Product serial number labels that have been altered, removed, or are illegible.

音樂播放器等產品內可能儲存個人資料，維修過程中資料有機會被清除。送修前請自行備份，我們不會為資料遺失負責。
Products such as music players may store personal data, which may be erased during the repair process. Please back up your data before sending for repair; we are not responsible for any data loss.

SoundWiser 保留隨時修改保養條款的權利，一切以本頁最新內容為準。
SoundWiser reserves the right to modify the warranty terms at any time. The latest content on this page shall prevail.